Privacy Policy

Privacy Policy

Effective Date: [Insert Date]
WEDOTECH LTD — New Zealand

1. Introduction

At WEDOTECH LTD, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you access our websites, mobile applications (including WD Bill), and related services.

This policy applies to all users of our services in New Zealand and internationally and complies with the New Zealand Privacy Act 2020 and, where applicable, relevant international standards such as the General Data Protection Regulation (GDPR).

By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect the following types of information:

a) Personal Information

• Full name

• Email address

• Phone number

• Business name and address

• Payment and billing information

• Account credentials (username, password)

b) Device and Technical Information

• IP address

• Browser type and version

• Device identifiers

• Operating system

• Access times and dates

• Pages visited and usage patterns

c) Usage and Analytics Data

• Log and session data

• Clickstream behavior

• Feature usage statistics

• Customer support interactions

We collect information directly from you (e.g., during sign-up), automatically through our technology, or from third-party services you connect with (e.g., payment providers).

3. How We Use Your Information

We use the collected data for the following purposes:

• To provide, maintain, and improve our services (including WD Bill)

• To create and manage user accounts

• To process transactions and provide customer support

• To personalize user experience

• To send service-related communications (e.g., confirmations, updates)

• To conduct analytics and product development

• To detect, prevent, and address technical or security issues

• To comply with legal obligations

We will not use your personal data for purposes other than those specified without your consent.

4. Sharing of Information

We may share your data with trusted third parties, only as necessary to deliver our services or for legitimate business operations:

• Service Providers: e.g., cloud hosting, payment processors, analytics providers

• Business Partners or Affiliates: only when relevant and disclosed

• Legal or Regulatory Authorities: if required to comply with legal obligations or protect rights and safety

• In Case of Business Transfers: e.g., mergers or acquisitions (with notice)

We do not sell your personal data to third parties.

5. Data Security

We take data protection seriously. Our measures include:

• Encryption of data in transit and at rest

• Secure data storage and restricted access controls

• Regular security monitoring and audits

• Strong authentication and password protection

• Data breach response procedures in line with the Privacy Act 2020

However, no system is entirely immune from risk. If we become aware of a data breach involving your information, we will notify you and the Office of the Privacy Commissioner as required.

6. Your Choices and Rights

You have the right to:

• Access your personal data

• Request corrections to your data

• Withdraw consent at any time

• Request deletion of your account and associated data (subject to legal retention requirements)

• Opt out of marketing communications

• Manage cookie preferences via browser settings

To exercise any of these rights, please contact us (see Section 12).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience

• Analyze website and app performance

• Remember user preferences

• Enable advertising or remarketing (where applicable)

You can control cookie usage through your browser settings. Some cookies are essential for core functionality and cannot be disabled.

8. Third-Party Links

Our website and services may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party site you visit.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law.

• Account-related data is retained while your account is active and for a reasonable period thereafter (e.g., for support or legal obligations).

• Financial transaction records are retained in line with NZ accounting and tax requirements.

When data is no longer needed, we securely delete or anonymize it.

10. Legal Basis and Compliance

We process your data based on:

• Your consent

• The necessity to perform a contract with you (e.g., account management)

• Compliance with legal obligations

• Our legitimate business interests (e.g., service improvement, fraud prevention)

We comply with the New Zealand Privacy Act 2020, and where applicable, other regulations like the GDPR or CCPA.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

• Material changes will be posted on our website or sent via email.

• Continued use of our services after updates implies acceptance of the new terms.

We recommend reviewing this page periodically.

12. Contact Us

If you have any questions, concerns, or requests related to your privacy or this policy, please contact:

WEDOTECH LTD
[Insert business address]
Email: [Insert email address]
Phone: [Insert phone number]
Website: [Insert company or product URL]

You also have the right to lodge a complaint with the Office of the Privacy Commissioner (New Zealand) at https://www.privacy.org.nz.